This Privacy Policy ("Policy") outlines the practices of Cox 3-D Prints, a sole proprietorship ("we," "us," or "our"), regarding the collection, use, and protection of personal information from users ("you" or "your") when accessing or using our website ("Website") for commissioning 3D printing services. By using our Website, you consent to the practices described in this Policy. If you disagree with any part of this Policy, please refrain from using our Website.

Information We Collect

(a) Personal Information: We collect personal information that you voluntarily provide to us, such as your name, contact information, address, email address, and other details necessary for processing your 3D printing commissions.

(b) Usage Information: We may collect non-personal information about your interactions with our Website, including IP address, browser type, operating system, pages visited, and referring website. This information is collected using cookies and similar technologies to improve our Website's functionality and your user experience.

Use of Information

(a) We use the collected personal information to process your 3D printing commissions, communicate with you regarding your orders, and improve our services.

(b) Usage information may be used for statistical analysis, troubleshooting, and enhancing the performance and usability of our Website.

(c) With your consent, we may use your personal information for marketing purposes, such as sending promotional offers or updates. You have the right to opt out of receiving marketing communications at any time.

Information Sharing

(a) We may share your personal information with third-party service providers who assist us in operating our business and fulfilling your 3D printing commissions. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

(b) We may disclose your information to comply with legal obligations, enforce our rights, protect the safety and security of our Website and users, or as required by law enforcement agencies or government authorities.

Data Security

We implement reasonable security measures to safeguard your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your login credentials confidential. If you believe your interaction with us is no longer secure, please notify us immediately.

Third-Party Links

Our Website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these websites. We advise you to review the privacy policies of these third parties before providing any personal information.

Children's Privacy

Our Website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information from our systems.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Policy on our Website. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at cox3dprints@gmail.com.

Welcome to the website of Cox 3-D Prints. Before using our website or accessing any information provided, please carefully read this legal disclaimer. By accessing and using our website, you agree to be bound by the terms and conditions outlined in this disclaimer. If you do not agree with any part of this disclaimer, please refrain from using our website.

No Professional Advice

The information provided on our website, including articles, blog posts, and other content, is for general informational purposes only. It is not intended to be a substitute for professional advice in any field, including but not limited to engineering, design, or legal matters. Always seek the advice of qualified professionals regarding any specific concerns you may have.

3D Printing Services

Cox 3-D Prints provides 3D printing services for both consumers and businesses. The information provided on our website regarding our services, pricing, and other related details may be subject to change without notice. While we strive to maintain accurate and up-to-date information, we do not warrant or guarantee the completeness, accuracy, or reliability of the information provided.

Limitation of Liability

To the fullest extent permitted by law, Cox 3-D Prints and its affiliates, employees, agents, directors, and representatives shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or the information provided. This includes, but is not limited to, damages for loss of data, profits, or business opportunities, even if Cox 3-D Prints has been advised of the possibility of such damages.

Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Cox 3-D Prints shall not be liable for any damages or losses caused by the use of or reliance on any third-party websites or resources.

Intellectual Property Rights

All content, including text, images, logos, and graphics, displayed on our website is the property of Cox 3-D Prints or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or transmit any part of the website without our prior written consent.

Changes to the Disclaimer

Cox 3-D Prints reserves the right to modify or update this legal disclaimer at any time without prior notice. It is your responsibility to review this disclaimer periodically for any changes.

Governing Law

This legal disclaimer shall be governed by and construed in accordance with the laws of the United States,  Georgia, without regard to its conflict of laws principles.

This Cancellation and Refund Policy ("Policy") outlines the terms and conditions regarding cancellations and refunds for 3D printing services provided by Cox 3D Prints ("we," "us," or "our"). By commissioning and using our 3D printing services, you ("Customer" or "you") agree to be bound by this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

Cancellation by the Customer

(a) Cancellation Prior to Production: If you need to cancel your commissioned 3D printing project and provide notice to us before production has begun, we will provide a full refund of any payments made for the project.

(b) Cancellation After Production Begins: Once production has begun on your commissioned project, cancellation may not be possible, and refunds may be subject to a cancellation fee. Any applicable fees will be communicated to you at the time of cancellation.

Cancellation by Cox 3D Prints

(a) We reserve the right to cancel a commissioned project due to unforeseen circumstances, including but not limited to material unavailability, technical difficulties, or other production constraints. In such cases, we will notify you as soon as possible and provide a full refund of any payments made for the project.

(b) We may also cancel a commissioned project if we determine that the request violates our terms and conditions or if it poses a safety risk to our equipment or personnel. In such cases, we will provide a refund of any payments made for the project, excluding any applicable cancellation fees.

Refunds

(a) Refund Eligibility: Refunds are only applicable for cancellations made within the specified timeframes as outlined in this Policy. The window for a full refund is 48 hours from when the order was placed. 

(b) Refund Process: If you are eligible for a refund, we will process it within a reasonable timeframe. The refund will be issued to the original payment method used for the booking.

(c) Non-Refundable Fees: Certain fees, such as setup fees or material fees, may be non-refundable even if the project is canceled within the allowed timeframe. These fees will be clearly communicated to you at the time of commissioning. Which can include, but are not limited to model costs, shipping fees, and material fees.

Changes to Commissioned Projects

(a) Changes Prior to Production: If you need to make changes to your commissioned project, such as modifying the design or specifications, we will make reasonable efforts to accommodate your request without any additional charges, provided that you notify us before production begins.

(b) Changes After Production Begins: Changes requested after production has begun may not be possible or may incur additional charges. We will assess the feasibility and any associated charges on a case-by-case basis.

Contact Us

If you have any questions, concerns, or requests regarding this Cancellation and Refund Policy, please contact us at cox3dprints@gmail.com

Welcome to the website of Cox 3D Prints. These Terms and Conditions ("Terms") govern your use of our website ("cox3dprints.com"). By accessing and using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

Website Use and Content

(a) The content provided on our Website is for general informational purposes only. It is subject to change without notice. While we strive to provide accurate and up-to-date information, we do not warrant or guarantee the completeness, accuracy, reliability, or suitability of the information provided.

(b) You may use the content on our Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any part of the Website without our prior written consent.

(c) We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without prior notice.

User Accounts and Security

(a) Some features of our Website may require you to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

(b) You agree to provide accurate and complete information when creating your account and to update it promptly if there are any changes.

(c) You are responsible for safeguarding your account from unauthorized access, and you agree to notify us immediately of any unauthorized use or security breach.

Intellectual Property Rights

(a) All content, including text, images, logos, and graphics, displayed on our Website is the property of Cox 3D Prints or its licensors and is protected by intellectual property laws.

(b) You may not use, reproduce, distribute, modify, or transmit any part of the Website or its content without our prior written consent.

Third-Party Links and Resources

(a) Our Website may contain links to third-party websites or resources that are not owned or controlled by Cox 3D Prints. We are not responsible for the content, privacy policies, or practices of any third-party websites.

(b) You acknowledge and agree that Cox 3D Prints shall not be liable for any damages or losses caused by the use of or reliance on any third-party websites or resources.

Limitation of Liability

To the fullest extent permitted by law, Cox 3D Prints and its affiliates, employees, agents, directors, and representatives shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our Website or the information provided.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States, Georgia, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the courts located in Monterey County, and you consent to the jurisdiction of such courts.

Changes to the Terms

Cox 3D Prints reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes.

These Website Terms of Sale ("Terms") govern the sale of 3D printing services ("Services") by Cox 3D Prints ("Seller") through its website ("cox3dprints.com"). By booking or using our Services through our Website, you ("Buyer") agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from booking or using our Services through our Website.

Service Information and Availability

The Services displayed on our Website, including their descriptions, prices, and availability, are subject to change without notice. While we strive to provide accurate and up-to-date information, we do not warrant or guarantee the completeness, accuracy, reliability, or suitability of the information provided on our Website. In the event that a Service becomes unavailable after you have booked it, we will notify you and offer alternatives or a refund.

Commission and Acceptance

By booking a Service on our Website, you make an offer to purchase the selected Service in accordance with these Terms. All commissions are subject to acceptance by the Seller. We reserve the right to refuse or cancel a commission for any reason, including but not limited to unavailability of materials or scheduling conflicts. In such cases, we will refund any payments already made.

Pricing and Payment

The prices displayed on our Website are in USD and are subject to applicable taxes and fees unless otherwise stated. The total price, including all applicable charges, will be presented to you during the booking process. Payment for the Service must be made in full at the time of booking. We accept the payment methods indicated on our Website.

Service Details and Modifications

The specific details and requirements of the Service will be communicated to you during the commissioning process. It is your responsibility to provide accurate and complete information required for the Service, including design specifications and any special instructions. Any modifications or changes to the Service details must be communicated to us in a timely manner, and we will make reasonable efforts to accommodate them. Additional charges may apply for significant modifications.

Cancellation and Refunds

Please refer to our separate Cancellation and Refund Policy available on our Website for detailed information regarding the cancellation process, applicable fees, and refund eligibility.

Limitation of Liability

To the fullest extent permitted by law, the Seller shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the purchase or use of the Services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if the Seller has been advised of the possibility of such damages.

Intellectual Property Rights

All content, including text, images, logos, and graphics, displayed on our Website is the property of Cox 3D Prints or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or transmit any part of the Website without our prior written consent.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, Georgia, without regard to its conflict of laws principles.

Changes to the Terms

The Seller reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes.